App reviews, troubleshooting, and recommendations
Hi
I am using the Dawn 2.0 Theme which comes with standardised Structured Product Data, however, when installing the Shopify Product Review App I am receiving warnings of missing data. It seems the app is causing it to be read twice, rather than including it within the existing data. Is there a workaround to fix this?
An example product page.
https://www.flowersgoldcoast.com.au/products/florists-choice-bouquet
Any help appreciated. Thank you.
Hi @FlowersGC
You can just ignore those warnings. Google's own tools don't recognize when you have data from another source that is sufficient. I wish these tools would recognize that you have good data and ignore the missing fields automatically, but it doesn't.
Hi
That's not really a solution, this shouldn't be happening. Regardless of whether Google's tools are broken or not, Google is the one dictating the search terms, so it needs to be correct in the eye of Google.
Please direct me to a suitable solution that doesn't ignore what I'm asking.
There is no need to be rude. I am providing a solution, you just don't like the answer. Complain to Google that their tools are insufficient at recognizing when they have all the data they need. Then you can complain to Shopify that their product reviews app doesn't include all the structured data.
If you add the structured data to the reviews app, it will be overridden.
Good luck to you
Hi
Not intending to be rude, excuse my brevity.
Unfortunately ignoring the warning is not a realistic solution, if you can advise how to overwrite the review app structured data thank you.
You can't override the review app. I meant that the app will override whatever code you add. The only way to solve this is to push on Shopify to fix their app or ignore the warnings.
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