Product Reviews app (by Shopify) is redacting reviews from my site

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I use the Shopify Product Reviews app. Product reviews that had previously been published have been automatically redacted and unpublished by the app and I am unable to manually republish them. Why are they being auto-redacted and how do I fix this?


Thanks in advance for timely assistance, reviews motivate sales and I need them back.

Screenshot 2024-01-11 at 11.24.48 AM.pngScreenshot 2024-01-11 at 11.28.20 AM.png

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