Solved

Product Reviews App - left over code after uninstall

Print-N-Tees
Excursionist
18 1 0

Happy New Year Everyone.

I signed on to Shopify almost 2 years ago and I never really got the shop going.  Wanna get it up and going an in setting it up... I see the that installed Product Reviews App by shopify is no more.  I switched over to Judge.me 

in doing so I see that I still have the review counts showing up in my product listings (product cards)  with: (0)  You can see this in the image attached and on my homepage: http://www.PrintingForParties.com

You can see the reviews from judge.me and right under that the old (0) reviews count.   How can I remove them?   I checked the Theme's Product Card Settings and disabled the reviews info but they still show up.   I checked with Judge.me and they said to contact the developer of Product Reviews... which is shopify.  They said to try to get help here as this seems to be under the theme code of my current theme.   And I have no idea where to begin,   Any help would be greatly appreciated.

mariannaScreen Shot 2024-01-05 at 6.09.55 PM.png

Accepted Solution (1)

StephensWorld
Shopify Expert
1178 129 296

This is an accepted solution.

You'd have to dive into the theme's coding to remove that properly. If you need help with that, then you'd want to hire an Expert from this page (https://www.shopify.com/partners/directory/services/store-setup/customize-theme) or else I could help with this for fairly cheap if you want to reach out to me via email directly **Edited by Community Moderator**

 

Otherwise, if you know how to add CSS to your theme, you can hide it with this coding: 

 

 

 

span.ssw-review-count {
    display: none;
}

 

 

 

Or alternatively, you could always add a fresh/updated version of the theme to your store, which should remove the custom coding (and probably is a good idea to do anyways, if your theme hasn't been updated in ~2 years). 

★ Did my post help? If yes, then please like and accept solution. ★

Hire me for your Shopify project @ stephens.world | support@stephensworld.ca

View solution in original post

Replies 4 (4)

StephensWorld
Shopify Expert
1178 129 296

This is an accepted solution.

You'd have to dive into the theme's coding to remove that properly. If you need help with that, then you'd want to hire an Expert from this page (https://www.shopify.com/partners/directory/services/store-setup/customize-theme) or else I could help with this for fairly cheap if you want to reach out to me via email directly **Edited by Community Moderator**

 

Otherwise, if you know how to add CSS to your theme, you can hide it with this coding: 

 

 

 

span.ssw-review-count {
    display: none;
}

 

 

 

Or alternatively, you could always add a fresh/updated version of the theme to your store, which should remove the custom coding (and probably is a good idea to do anyways, if your theme hasn't been updated in ~2 years). 

★ Did my post help? If yes, then please like and accept solution. ★

Hire me for your Shopify project @ stephens.world | support@stephensworld.ca

Print-N-Tees
Excursionist
18 1 0

Hello Stephens... I appreciate your reply.  I will give CSS a try... See if I can figure that out otherwise I will email ya.

Print-N-Tees
Excursionist
18 1 0

Well where I thought I would add that CSS did not work. So I will see if the theme changed to redownload it. 

Print-N-Tees
Excursionist
18 1 0

Stephen... I got it to work with the CSS.  However, I have another project I could use done... I have a lot of projects I could use an expert on.  The pressing one... I sent you an email.   So I will mark this off as solved.

 

Thank you