So I have this app on my website but some of my clients private messages me about the product. How can I add these revies to the webiste? Many thanks for your help.
It depends on the app you are using for your Shopify Store. For example, @Growave offers 2 types of importing reviews such as 1. Reviews gained directly from customers and 2. Reviews that you can enter manually.
Manual reviews are a necessity since you can receive a good review with some typos inside or you often receive reviews to your email or social media account. Normally, with a good review app you can:
change the text,
mark a customer as a "Verified buyer",
change the date,
You can always test Growave during the free trial period to check whether it works for you. The app contains 5 efficient marketing features that will help you with sales and traffic such as Reviews, Wishlist, Rewards & Loyalty, Social Login, a shoppable Instagram gallery on Shopify store under one dashboard.
To install a free trial, please press here
Are you currently using a reviews app? If so, what is the app name that you are using? Some product review apps allow you to manually add in reviews yourself. So you can copy/paste the reviews you receive privately and import them into the product reviews app.
If there is anything else I can help you with, please let me know.