Products aren't on google because mismatched domains (link)in (shopping ads) US

nicole1231 · ‎07-31-2023

I am getting a message that products aren't on google because mismatched domains (link)in (shopping ads) US
Last night I had to change the domain link because I was having trouble with my domain and swapped it over the the shopify domain. It has been fixed now so I put it back to original domain settings. I am now getting this message on my products...
mismatched domains (link)in (shopping ads) US

Would greatly appreciate any help.

Thanks Nicole

Dirk · ‎07-31-2023

Hey, @nicole1231

Happy to look into this one for you. Are you using a particular app to sync your products over to Google? If so, which one?

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

EmmanuelFlossie · ‎07-31-2023

First go to Google Merchant Center > top right corner > gear icon > business information > website

Or click here: https://merchants.google.com/mc/settings/website

And check that the correct domain is verified and claimed. If not then make sure to claim the correct URL.

Then go to Google Merchant Center > products > all products > click on a product > scroll to the bottom and view the final attributes. Here check if the correct URL is listed.

If not, make an edit to your product to re-push the data.

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).