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"GrapQL error: Invalid input" when selecting protected customer data

Alicia_P
Excursionist
12 3 3

I created an app using shopify cli in visual studio code with the remix template (and installed it on a development store). When I tried to make a graphQL request via the GraphiQL URL that was generated when running "npm run dev" command in visual studio code I got "This app is not approved to access the Customer object." and a link to the partners dashboard for the current app. (My usecase is that I need to acces a specific metafield for multiple customers that is tagged with a specific tag). 

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But when I try to do step 1 "Select your data use and reasons", as I'm pressing the save button a red box appears at the bottom of the screen saying "GraphQL error: Invalid input" and my selection isn't saved.

Capture.PNG

But when I refresh the page the selection seems to have updated after all. But it still says "draft" and it's been several days and no email from what I can tell.And it says last updated Mar 29, but I just now changed the selection, so that is also strange.

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What am I doing wrong, or is this some kind of bug? I have been googling for an eternity and I'm not able to find a solution to my problem, I am in much need of some assistance.

Accepted Solution (1)

Alicia_P
Excursionist
12 3 3

This is an accepted solution.

OMG, I don't know if this will fix it for anyone else but in the partners dashboard under "configuration" (after selecting your app in your app list), then under "Event version" make sure that the latest is selected (as of now it's 2024-04). I noticed that mine wasn't set at the lastest and I changed that. After that I tried to save the changes for my protected customer data and I DID NOT recieve the error mentioned above, Instead I got a message saying it saved. But it is still marked as a draft for me. I just though that I should post this just in case this was the issue

 

EDIT- And now I can make queries for customer endpoints, YES!

View solution in original post

Reply 1 (1)

Alicia_P
Excursionist
12 3 3

This is an accepted solution.

OMG, I don't know if this will fix it for anyone else but in the partners dashboard under "configuration" (after selecting your app in your app list), then under "Event version" make sure that the latest is selected (as of now it's 2024-04). I noticed that mine wasn't set at the lastest and I changed that. After that I tried to save the changes for my protected customer data and I DID NOT recieve the error mentioned above, Instead I got a message saying it saved. But it is still marked as a draft for me. I just though that I should post this just in case this was the issue

 

EDIT- And now I can make queries for customer endpoints, YES!