Recurring Charge status of my app going back and forth

Recurring Charge status of my app going back and forth

felixmpaulus
Shopify Partner
59 0 19

I just released my first app to the appstore.

It costs 99 cents per month with a 7 day free trial.

 

Since release some merchants have installed the app.

I think the billing API is behaving weirdly. This is all from the same merchant:

 

Screenshot 2022-05-18 at 22.27.56.png

 

I doubt the merchant has been going back and forth with the app.

Any idea why there is such chaos? Is he trying to stay in the free trial phase forever?

Other merchants look similar (not as extreme though).

 

Thanks for any help!

 

Felix 🙂

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Reply 1 (1)

felixmpaulus
Shopify Partner
59 0 19

Nevermind, I had a bug on the serverside...

Add bullet points to your productpage with Bloom: Product Feature Bullets
Increase branding and conversion. Set your store apart.
❤️ Free Plan available. Exclusively 5-star reviews.

Transform product photos into interactive 3D models with Fira: AI Video to 3D Model
Boost engagement and reduce returns with immersive shopping experiences.
Easy setup with AI-powered conversion from regular videos to 3D models.