Regarding my order for black raisins and cashews

[PMKSAI]

I have ordered for black raisins and cashews and also paid the amount through UPI, but haven’t received any confirmation yet and despatch details 

[Daniel]

Hi there, @PMKSAI! 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

In such matters, we recommend you reach out to the store directly to inform them of this matter with your order.

Shopify is the platform that helps businesses run their stores but we do not have access over their specific transactions. We recommend you reply directly to the order confirmation email or you can revisit their site to look for ways to communicate with this store such as their social media channels.

I also recommend you visit our Order FAQ page for more information about these situations.