App reviews, troubleshooting, and recommendations
Hi there,
I recently switched over to judge.me from the Shopify product review app and noticing a couple of issues.
I thought I fully uninstalled the shopify review app (Clicked the uninstall from code) then deleted it. But don't think I did since I'm seeing it on another page.
Example: Page that is showing old and new review app https://windyvalleymuskox.net/collections/one-skein-patterns/products/geo-cowl-pattern
Second, the new judge.me app isn't showing on certain products. Specifically, the Muskox yarns since I told the person who designed my page to include elements from the home page on the product page with those skus only.
Issue 2) Page that was made to include other elements and not able to have the drop down option to leave a review: https://windyvalleymuskox.net/collections/muskox/products/pure-qiviut-yarn
Don't want to mess around too much with the code. Looking for some assistance.
Hello @Giovanna1, You can install the app AiTrillion- an All-in-one Marketing Platform on Shopify and reach our support at support@aitrillion.com. They will help you with the review setup.
If you have any questions, feel free to ask.
Thanks
Hi @Giovanna1 apologize for this late reply. I see you've been able to resolve both issues. In case you have any other questions, please let us know. You can also chat with us inside the app or email us at support@judge.me
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