removing a sales app

[JPINO]

I would like to deactivate an the app sales channel linked to my Shopify store. How do I do it?

[Rick]

Hey @JPINO 

Are you trying to remove an app that you have installed on your store? Or is it a sales channel that you added, and now want to remove? To remove apps you can simply navigate to the Apps section of your admin, and click Delete next to the app you want to remove:

If you want to manage your sales channels, and remove some that you aren't using, then you can also navigate to Settings > Sales Channels and click Remove next to the sales channel you want to deactivate. Just be careful about removing things like the Online Store sales channel (which is essentially your storefront that customers visit) as removing that could cause issues such as making some of your apps stop working, even after re-adding the channel.

If you can give me some more information on what you are trying to do, and the name of the specific app/sales channel - I'd be happy to help you figure out how to remove it! If you need any more context on what I explained above, then you can feel free to check out our help docs on Removing Apps and Removing Sales Channels. All the best!

[Vogabar]

Hi Rick, Does removing the channel stops the subscription?

I want to install Shopify Marketplace Connect, and to do that i must disconnect/stop/delete any channels for Amazon, Ebay, etc.

[Rick]

Hi @Vogabar 

Welcome to the Shopify Community!

I understand that you are wondering if removing an app/sales channel will stop the subscription.

Generally, yes - removing an app from your store will stop further billing subscriptions for that app. However, it's important to note that the specific billing and subscription terms may vary depending on the app and its developer. Some apps may have a separate billing system or require you to cancel the subscription manually even after removing the app from your store. 

To ensure that you won't be billed for an app you no longer want, it's recommended to review the billing information on the app store page, or you can contact the app developer directly for clarification on their billing and subscription cancellation process. 

We have some info here on our help center about uninstalling apps that you might find useful. As well as this, to learn more about how app charges work on Shopify this resource here is handy.