Retrieving Data From Old Order

intheclouds
New Member
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We make products w/ custom Artwork and Audio supplied from the Customer.  Earlier this week we started running into an issue where the Audio/Art supplied is no longer accessible by 3rd party app after the order is marked as complete. 

Is there a way to sti;; access the old order data after marked complete? If we we get a re-do an order we still need to access... this was not a problem up until wednesday

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