App reviews, troubleshooting, and recommendations
We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more
I added a script tag to the checkout page of my Shopify store using the REST API. The script tag was made with display_scope: order_status. However, the script tag is not loading on the checkout page. Is Shopify not allowing these script tags to load on the checkout page anymore? This used to load without any issues.
Some additional info here: the script tags on the checkout page were loading until Feb 19, 2024. Something changed on the Shopify side on that date, and now the scripts inserted via the script tag API with display_scope: order_status are no longer loading.
I'm seeing the same thing on one of our sites. That site also stopped tracking on Feb. 19, 2024. Other sites are still tracking ok.
The site that is no longer tracking has recently upgraded to the new Checkout Extensibility setting.
Does anyone have a solution for existing app installs to get the script tags running on checkout?