Search & Discovery filter issue

Search & Discovery filter issue

TE-A-ME
Tourist
6 0 1

Hi, my search & discovery app filters look massively big on iOS breaking the entire UI of my store. It's fine on Android. Anybody knows this fix? Thanks in advance

Replies 11 (11)

Moeed
Shopify Partner
5884 1598 1899

Hey @TE-A-ME 

 

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

 

Best Regards,
Moeed

- Get a quick Shopify quote – Click here!

- Need a Shopify Specialist? Chat on WhatsApp

- Custom Design | Advanced Coding | Store Modifications


TE-A-ME
Tourist
6 0 1

Hi, my store URL is https://teameteas.com/

Moeed
Shopify Partner
5884 1598 1899

Hey @TE-A-ME 

 

It looks completely fine for me.

Moeed_0-1729150456640.png

 

Best Regards,
Moeed

- Get a quick Shopify quote – Click here!

- Need a Shopify Specialist? Chat on WhatsApp

- Custom Design | Advanced Coding | Store Modifications


TE-A-ME
Tourist
6 0 1

Same page on Safari, the 'filter' box becomes this huge

TEAME_0-1729151959390.png

TEAME_2-1729152015095.png

 

 

JasmeetVT14313
Shopify Partner
292 63 76

Hi @TE-A-ME 
Can you share your Store URL so I can check and guide you accordingly. 

- VTN Customer Dashboard enhances your customer's dashboard with advanced features, profile management, and order tracking. Free trial available.
- Feel free to contact me at jasmeet.kaur@vtnetzwelt.com
TE-A-ME
Tourist
6 0 1
JasmeetVT14313
Shopify Partner
292 63 76

Hi @TE-A-ME 
Try adding below code to end of theme.css file

.filter-topbar__drawer-toggle.btn, .filter-topbar__sidebar-toggle.btn{
max-height:40px;
}


If this does not work then I'll need access to your store to check and guide you further.
For further assistance feel free to reach out.

If you find this information useful, a Like would be greatly appreciated. And If this resolves your issue, kindly hit Like and mark it as the Solution! Thank you!

- VTN Customer Dashboard enhances your customer's dashboard with advanced features, profile management, and order tracking. Free trial available.
- Feel free to contact me at jasmeet.kaur@vtnetzwelt.com
JasmeetVT14313
Shopify Partner
292 63 76

@TE-A-ME 
Were you able to try this?

- VTN Customer Dashboard enhances your customer's dashboard with advanced features, profile management, and order tracking. Free trial available.
- Feel free to contact me at jasmeet.kaur@vtnetzwelt.com
TE-A-ME
Tourist
6 0 1

I reached out to the theme developer. Will keep posted.

Stacy_Zhuk
Shopify Partner
503 22 72

Hello @TE-A-ME,

 

You need to contact the app developers. They will audit your store and app and will help you to fix this issue.

 

Best regards,
Anastasia 

Co-founder at Whidegroup, e-commerce development company from Ukraine
- 10+ years of experience with SMBs
- Deep expertise in custom development & optimization
E-mail: anastasia@whidegroup.com
TE-A-ME
Tourist
6 0 1

support says browser issue, nothing to do.