Search and Discovery - related products disappear if they are in the cart

Search and Discovery - related products disappear if they are in the cart

BobbyMacCheese
Shopify Partner
24 1 9

Hi I am using Search and Discovery app to display related and complementary products on my store.

 

For accessories I use it to show compatible parent products. Unfortunately I've stumbled upon a big (in my opinion) problem - if the product is already in your cart, it disappears from any recommendations.

 

So real life scenario is that someone has "Bread" in their cart and look for accessories.

 

If they open "Jelly" page, they will see related/compatible products usually, which will include Bread. However if Bread is already in their cart, then it's not shown as a compatible product for Jelly. Meaning a customer is confused, because the product in their cart is Bread, they are browsing Jelly product with "put Jelly on Bread" in the description, yet the section with compatible products only shows Peanut Butter.

 

Is it a theme issue or Shopify / app logic? 

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