App reviews, troubleshooting, and recommendations
Looking for a self-serve returns app that will allow returns within a certain window from the date of delivery. Aftership looked good otherwise but that feature is only available on their premium plan.
Why not Shopify's Self Serve Returns?
They have some settings like 'return window'
It doesn't calculate the return window based on date of delivery only based on date of sale.
How is date of delivery added to the orders? I mean do you have a tracking app that adds this to the order information? Because I don't think there's a 'delivered' status in orders in Shopify: https://help.shopify.com/en/manual/orders/order-status
I don't have a tracking app. Some of the returns apps have it built in and that's what I'm looking for.
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