Send a copy of order confirmation email from customer to an internal email?

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Send a copy of order confirmation email from customer to an internal email?

jospabcor
Shopify Partner
5 0 0

Is it possible to receive a copy of the customer's order confirmation email to an internal email? I need access to this email to retrieve order details this.

I don't know if there could possibly be an app that does this

Accepted Solution (1)

JustinNJ
Explorer
79 3 65

This is an accepted solution.

No app needed.

 

https://help.shopify.com/en/manual/orders/notifications/order-notifications#add-order-notification

 

Add a recipient for new order notifications

 

  1. From your Shopify admin, go to Settings > Notifications.
  2. In the Staff order notifications section, click Add recipient.
  3. From the first drop-down menu, select the notification recipient from the following options:
    • Select Email address, and then enter a new email address that you want to send the order notification to.
    • Select a staff to send notifications to their email.
  4. If you want to create notifications for orders from a particular POS location or from the web, then select a location from the list. You can select All to create notifications for all orders. To add notifications for more than one specific location, you need to create them as separate order notifications.
  5. Click Add an order notification.

 

View solution in original post

Reply 1 (1)

JustinNJ
Explorer
79 3 65

This is an accepted solution.

No app needed.

 

https://help.shopify.com/en/manual/orders/notifications/order-notifications#add-order-notification

 

Add a recipient for new order notifications

 

  1. From your Shopify admin, go to Settings > Notifications.
  2. In the Staff order notifications section, click Add recipient.
  3. From the first drop-down menu, select the notification recipient from the following options:
    • Select Email address, and then enter a new email address that you want to send the order notification to.
    • Select a staff to send notifications to their email.
  4. If you want to create notifications for orders from a particular POS location or from the web, then select a location from the list. You can select All to create notifications for all orders. To add notifications for more than one specific location, you need to create them as separate order notifications.
  5. Click Add an order notification.