Shine On App - Shipping Issues

jocornishgirl
New Member
1 0 0

Hi Folks...I'm new to dropshipping and Shopify, but so far have managed to design my shop and ad apps and products!  However, I'm struggling with shipping for the Shine On Jewellery Fulfilment App.   They have 3 shipping rates to US, Canada and Rest of World,  I've created a shipping profile and added these rates to it.  However when I test it on my store, it's not allowing me to purchase from anywhere! 

 

If anyone has any experience of connecting this app, your advice on shipping would be much appreciated. 

 

Thanks

 

Jo 

Replies 4 (4)
carlan
New Member
2 0 0

Hi Jo,

 

I have exactly the same issue now. How did you resolve it?

 

Carla

deboranash
New Member
1 0 0

To my knowledge and experience with Shopify, you must use the paid version of Shopify that is $200+ per month plan or higher.  It will not work with the basic plan.  With the basic plan, you have to enter every shipping charge for each delivery location individually on your site or do free shipping mode where you put your shipping totals in your sales pricing.

I have run into this very same issue before and there is no way around it, you must use the Shopify Plus plan or higher to get shipping presets to work for you.

 

nlocks86
New Member
2 0 0

Hi Jo, 

I am experiencing the same issues... and have looked online with no real resolve. I wrote ShineOn and it's been a few days, I'm still waiting on a clear response...

Curious if you've had any luck with your shop?

I see a comment below about the $200/month plan - but I feel that shouldn't be the case to have to use anything more than a basic plan...

Thanks!

 

nlocks86
New Member
2 0 0

Hi Again!

I heard back from ShineOn rep and they sent me this link to a support guide: https://help.shineon.com/kb/guide/en/how-to-setup-shipping-in-shopify-Lfoo28tw1E/Steps/492653 

I followed the steps and it works!! Yeay!

Hope it helps if anyone is still having issues with shipping!