Shipping Tax Bug After Subscriptions Update

harryAtTIDE
Shopify Partner
3 0 1

Hi,

 

After the new Improved Shipping Options for Subscriptions update to Shopify, we are seeing tax being applied incorrectly to shipping lines.

 

When pulling order data via the GET/Orders API call, we can see that tax has been applied twice to a single shipping line (blue, bold):

"shipping_lines" => array:2 [▼
0 => array:13 [▼
"id" => 4648915435762
"carrier_identifier" => "650f1a14fa979ec5c74d063e968411d4"
"code" => "Next Day (Fully Tracked) Delivery"
"discounted_price" => "3.99"
"discounted_price_set" => array:2 [▶]
"phone" => null
"price" => "3.99"
"price_set" => array:2 [▶]
"requested_fulfillment_service_id" => null
"source" => "shopify"
"title" => "Next Day (Fully Tracked) Delivery"
"tax_lines" => array:2 [▼
0 => array:5 [▼
"channel_liable" => false
"price" => "0.67"
"price_set" => array:2 [▶]
"rate" => 0.2
"title" => "GB VAT"
]
1 => array:5 [▼
"channel_liable" => false
"price" => "0.00"
"price_set" => array:2 [▼
"shop_money" => array:2 [▶]
"presentment_money" => array:2 [▶]
]
"rate" => 0.2
"title" => "GB VAT"
]
]
"discount_allocations" => []
]
1 => array:13 [▼
"id" => 4648915468530
"carrier_identifier" => "650f1a14fa979ec5c74d063e968411d4"
"code" => "Standard Delivery (2 working days, Fully Tracked)"
"discounted_price" => "0.00"
"discounted_price_set" => array:2 [▶]
"phone" => null
"price" => "0.00"
"price_set" => array:2 [▶]
"requested_fulfillment_service_id" => null
"source" => "shopify"
"title" => "Standard Delivery (2 working days, Fully Tracked)"
"tax_lines" => []
"discount_allocations" => []
]

 In this example, and in all cases, 2 shipping lines are applied to the order, and VAT is applied twice to the first shipping line, and no tax is applied to the second shipping line. We believe there are two bugs:

- Multiple shipping lines being applied

- Tax being incorrectly applied to the shipping lines. 

 

In all cases I have seen, affected orders are those where a customer has signed up for a subscription on a product, and the order was processed via the Online Store.

 

Shopify Partner Support hasn't responded to our ticket. Has anyone else experienced difficulty with tax after the new update and can offer some advice?

 

Best wishes,

Flexible eCommerce Automation with TIDE!
Reply 1 (1)

Chris010101
Excursionist
13 1 1

I don't have a fix but I think this is the same issue in having with order printer. Specifically your second bug.

 

The tax lines on my invoices are showing 0.2 or 20% for everything, even if there is. I tax on the item. Been like this for weeks