Shipstation App - Payment Capture

dougt
New Member
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We use Shopify to take the order, pre auth the card, and then Shipstation to pack and ship and then update fulfillment status in Shopify on the order.

 

Problem is payment is not being captured in Shopify/Cybersource when the order is marked fulfilled.

 

is the expectation that the payment is captured before the order goes to shipstation ?

or 

is the expectation that the payment capture would be manual in Shopify after item fulfillment in Shipstation.

or 

there would be a Shopify flow or other app that would trigger the automatic final authorization for payment to be captured separate from the shipstation app that needs to be used/turned on?

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