App reviews, troubleshooting, and recommendations
Hi, I have shopify forms on 2 of my pages. One for email sign up and the other for a competition I would like to run but on the site they seem to load a lot later than the rest of the content. I am sure this is not due to loading times as pictures and all other content loads fast. This seems like it is due to a delayed pop up time or something like that. Does anyone know why this is happening?
Thanks in advance.
I'm having the same issue for one simple form on the homepage and on a product page. Sorry nobody's answering! Are you still having the issue?
Hey, yes I am still having the issue, it never got fixed.
Frustrating. I just did some poking around. My form is an inline form (not a pop-up) and I just found out that it's slow to load on Safari but virtually instantaneous on Chrome (both on the computer). It's a little slow on my Safari iPhone browser too. I don't know if there's some code that's making one browser worse than the other.
If your form is a pop-up, this video might be helpful: https://youtu.be/tUbSyEmaiHA?si=xcM_dO-k80fQFbw5
Yes mine just loads slow on my phone. But that where I get a lot of visitors.
Mine was not pop up it was online form.
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