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Hello, My active services are not showing for me to book clients

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Shopify Staff
Shopify Staff
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Hi, @lamusegallery 

Mac here from Shopify! Thanks for reaching out in our Community forums. I’m happy to help out. 

I’d love to know more about your question. You mentioned that your active services are not showing up for you to book clients. Are you a Shopify Merchant or Partner? If you are using a booking app and it is not working, feel free to reach out to the developers directly as they could provide some more information. 

Here are a few troubleshooting steps you can try if your apps are not working: 

  • Clear your cache and cookies on your browser. After this, completely reboot the browser.
  • Try a different web browser to rule out any browser issues. 
  • When using incognito, if you are still experiencing a display issue, confirm you have disabled browser extensions as these can change how the pages look. 
  • Try another internet connection (switching to a cellular network on a phone rather than wifi, for example)
  • Ensure you do not have any firewalls or pop up blockers enabled on the device as these can interfere. 

Let me know if these suggestions work, and more about your question if this error persists!

Mac | Social Care @ Shopify 
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