Shopify Bundles app splitting issue when buying multiple bundles

mollies
Tourist
8 0 0

We use bundle app to sell multi-packs.

 

For this example, we sell single unit of product A (1m), and also a multi-pack of 33 units of product A (33m).

 

I have noticed a strange inventory splitting on the product order when our customer brought 2 x multi-packs (ie: 66m).  The price should be identical and the Quantities should either show as 2 x 33m or 66m. 

 

Any idea what would be causing this and how to fix it? Our customer was understandably very confused.   https://www.mollies.nz/products/jute-webbing-9lb

 

Screenshot 2024-02-27 at 12.25.39 PM.png

Replies 4 (4)

YoKeto
Tourist
6 0 1

Hey Mollies, did you ever get a fix on this? We're having the same issue across the ditch

mollies
Tourist
8 0 0

Heya YoKeto, nope I didn't get a fix... 😞 

YoKeto
Tourist
6 0 1

Bugger.  I eventually found a solution to our issue. 

 

https://help.simplebundles.io/article/240-understanding-line-item-splits-in-bundled-products-handlin...

 

It was written for a different bundle app but it seemed to work for us, we just had to change the price by a few cents  

 

Hopefully it works for you too 🤞

mollies
Tourist
8 0 0

Oh thats interesting! I will give it a whirl and see if it fixes our too. Thanks!!!