Shopify bundles auto-switching from active to draft

Shopify bundles auto-switching from active to draft

crash357
Visitor
1 0 4

So, I'm testing Shopify's Bundle App, and it seems to work great. However, there's a weird problem. I created and then made a Bundle active. I placed a test order, needed to fix something then went back to create another one and it said the bundle didn't exist.

 

I checked the product list and it had automatically changed itself from Active to Draft. I re-enabled the bundle, and it did this again.

 

Right now the bundle contains 3 of a physical item and 2 digital add ons.

 

Has anyone experienced products auto-setting to Draft? I feel like I'm missing some larger setting.

Replies 12 (12)

kh5
Visitor
2 0 5

Yes! We're experiencing the same issue!

rahhbriley
Tourist
7 0 5

Weird, I’m dealing with this issue too. Had anyone found a solution yet? 

rahhbriley
Tourist
7 0 5

Following up to say there’s still no fix for us. We just have to keep an eye on it unfortunately. We replace the bundle with a new one each week. Plenty of times we have no issues. But other times it’s very frustrating. 

One work around might be to make a new bundle. 

oibrahim
Visitor
1 0 1

Same issue

Anneve
Tourist
3 0 2

Same here! Asked Shopify support and waiting for their reply.

mikemalone
Shopify Partner
2 0 2

Same issue for us, just started happening anyone managed to get an answer?

kh5
Visitor
2 0 5
No solution yet here.

Schui_Baumann1
Tourist
10 0 12

same here!

Anneve
Tourist
3 0 2

I got the response from Shopify Support. They said sometimes it helps to recreate the bundle product. This worked for us 🙂

jam_chan
Shopify Partner
920 23 188

Is the issue still happening? My bundle app also has the same issue. I wonder if it's related to the cart transformation API. It powers Shopify bundles app and my app. Did you fail any item in the eligibility requirements?

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Maximzretail
Visitor
1 0 0

The same issue

Coldbreak
Visitor
2 0 0

Same Issue here. It started after we updated some pricing.