Shopify collabs - signup brand info page -line break issue

Shopify collabs - signup brand info page -line break issue

zeachild
Tourist
17 0 1

Hello everybdody,

 

I am starting with Shopify Collabs and when you click the link to apply, you will get to my shopify collabs - profile - brand info.

 

In my dashboard the whole text is structured fine and has clean line breaks.

 

But the end resulst looks like picture attached.

 

I habe tried <br> already and shopify support asked my to try Shift + Enter, but both things don't work.

 

Maybe anyone has some idea?

 

Screenshot_20250523-191214_Chrome.jpg

 

Many thanks,

Theresa

Replies 2 (2)

TheScriptFlow_
Shopify Partner
848 63 106

I can't see the br tags there. You should use the type HTML input for the text in the theme customizer instead of rich text or simple type text input.

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zeachild
Tourist
17 0 1

I can only edit the text within shopify collabs app - settings - profile.

There is no other type of customization like rich text.

 

If so, please correct me.