Shopify Digital Download App

[myangelsn]

Hello,

I have an Apple MacBook and I use Safari as my internet browser. I just finished listing all of my Digital Products, and now I am trying to upload the digital files but I am getting weird screens and run around when I click the buttons to upload and then it just takes me back to my product list and an error message on the bottom of the screen pops up in a red box. I am going to attach screen shot of what I am getting. I could really use some help! I am trying to get my new website up and running! Thank you for your help!

In the product clicking the download digital product appthis is the screen I get when I click the digital button in the drop downthis is where it takes me when I click the purple box

[Zworthkey]

Hello @myangelsn ,

Which Type of file are you upload in your add product section?

Thank You.

[myangelsn]

I never even get that far. As soon as I click the purple button it takes me right back to my product listings as I showed in the attached photos in my OG post

[Sasank_Zula]

 Hey,

It's unfortunate to see you face such obstacles. To simplify this entire process, we've recently launched our app - Wire enabling easy sharing of digital products. You could manage all your digital products, easily from our app in Shopify admin itself without opening external websites or tabs. 

[3ux1n3]

I have same issue with many "embedded apps" witch mean apps that keeps you inside shopify admin dashboard , they don't work in safari , just switch to chrome or any other browser 

[mariadsreck]

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@myangelsn wrote:

Hello,

I have an Apple MacBook and I use Safari as my internet browser. I just finished listing all of my Digital Products, and now I am trying to upload the digital files but I am getting weird screens and run around when I click the buttons to upload and then it just takes me back to my product list and an error message on the bottom of the screen pops up in a red box. I am going to attach screen shot of what I am getting. I could really use some help! I am trying to get my new website up and running! Thank you for your help!

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I think its issue with your laptop or may be in browser too. I also have websites and some time it also create issue. Then i generally change browser and i solve the problem.