App reviews, troubleshooting, and recommendations
Hello,
I have an Apple MacBook and I use Safari as my internet browser. I just finished listing all of my Digital Products, and now I am trying to upload the digital files but I am getting weird screens and run around when I click the buttons to upload and then it just takes me back to my product list and an error message on the bottom of the screen pops up in a red box. I am going to attach screen shot of what I am getting. I could really use some help! I am trying to get my new website up and running! Thank you for your help!
In the product clicking the download digital product app
this is the screen I get when I click the digital button in the drop down
this is where it takes me when I click the purple box
I never even get that far. As soon as I click the purple button it takes me right back to my product listings as I showed in the attached photos in my OG post
Hey,
It's unfortunate to see you face such obstacles. To simplify this entire process, we've recently launched our app - Wire enabling easy sharing of digital products. You could manage all your digital products, easily from our app in Shopify admin itself without opening external websites or tabs.
I have same issue with many "embedded apps" witch mean apps that keeps you inside shopify admin dashboard , they don't work in safari , just switch to chrome or any other browser
@myangelsn wrote:Hello,
I have an Apple MacBook and I use Safari as my internet browser. I just finished listing all of my Digital Products, and now I am trying to upload the digital files but I am getting weird screens and run around when I click the buttons to upload and then it just takes me back to my product list and an error message on the bottom of the screen pops up in a red box. I am going to attach screen shot of what I am getting. I could really use some help! I am trying to get my new website up and running! Thank you for your help!
I think its issue with your laptop or may be in browser too. I also have websites and some time it also create issue. Then i generally change browser and i solve the problem.
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