Shopify does not recongnize Subscriptions

Shopify does not recongnize Subscriptions

arturogo
New Member
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Hello, I installed the Appstle Subscriptions app and everything seems fine during the customer's purchase, however, after the purchase, the Appstle app does not show any subscriptions. I asked the Appstle support team for help and they told me that the reason is because Shopify does not recognize the purchase as a subscription. I'm using Narrative theme, and this is my product https://cervezarefran.com/collections/cervezas/products/copia-pack-varias?variant=45059683352740&sel...

 

Any idea what is happening or if I missing something?

 

Thank.s

 

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