App reviews, troubleshooting, and recommendations
I am using shopify inbox for my online store and I have noticed that some times when I open my website, the chat window is open already and it is very random
How do I force it to stay closed until someone clicks on the button?
Website URL - www.thestitchglitch.com
Hi, I was trying to do the same thing. Peeped your website and noticed you had gotten it done. Was wondering how.
HI, I'm trying to figure this out too. I was hoping you can share a solution if you found one. Thanks.
I came here for a solution but I just noticed that the chat bubble doesn't automatically open when you're visiting it as a client and not an admin.
As a client, one you close it, it stays closed I believe.
In your websites code
theme.liquid
add the following
<script>
window.onload = function() {
setTimeout(function() {
if (window.ShopifyChat && window.ShopifyChat.hideChat) {
ShopifyChat.hideChat();
}
}, 1000);
};
</script>
Charles
That doesnt work. I can't believe this is how the widget works. On mobile, the widget opens to the whole screen by default, hiding the website! Why would you ever want to see a chat window instead of the website you are trying to go to???
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