App reviews, troubleshooting, and recommendations
It would be great to be able to have a product as part of a quick reply. Right now it is text only so I can't even put a link to the page as it just goes into the chat as text which will just be frustrating to users to try and copy paste a URL that likely wraps to multiple lines.
Being able to link to an FAQ page or other page on the site would be very helpful.
I agree 100%. Shopify, are you listening here?
How can we add links in our instant replies and such on Shopify Inbox?
Thanks.
Agree! When someone asks something like - Do we ship internationally, it would be nice to be able to link to a page that addresses where we do and don't. ship to.
Agreed. Seems like it detracts from the user experience to use an auto answer that can't actually be complete.
100% - It would be so useful to be able to link to my custom tracking page
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