Shopify Inbox - Products/links in quick replies?

8 0 24

It would be great to be able to have a product as part of a quick reply. Right now it is text only so I can't even put a link to the page as it just goes into the chat as text which will just be frustrating to users to try and copy paste a URL that likely wraps to multiple lines.

Being able to link to an FAQ page or other page on the site would be very helpful.

Reply 1 (1)
4 0 0

I agree 100%. Shopify, are you listening here? 

How can we add links in our instant replies and such on Shopify Inbox?