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Hello! So when I receive a Shopify Inbox message, it automatically sends an email to one of my staff (my bookkeeper)
“A customer is waiting for a response from …”
If you are using the Shopify Inbox app all staff and partners that have access to the store get an email notification every time a customer starts a chat or sends a message. There appears to be no way to control which staff members/partners get the email notifications. If anyone has a solution please share.