shopify integration with instagram issue

Laluna_living
Tourist
3 0 1

I bought the domani on shopify and Instagram shop stopped working, I cannot tag products anymore

Replies 3 (3)

Ollie
Shopify Staff
2332 454 397

Hey @Laluna_living.
 
Thanks for reaching out. 
 
I appreciate the context that you have shared with us as that is very helpful! When you navigate to the Facebook sales channel, do you happen to notice any error messages being displayed? Typically, Facebook will inform you if there are any ongoing issues with the store's products. 
 
You can also check out the Facebook sales channel requirements listed here to make sure that you are meeting them.
 
Looking forward to your response. 

Ollie | Social Care @ Shopify 
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Laluna_living
Tourist
3 0 1

The message I receive on Insta says " This product does not use the domain that you selected for Instagram shopping" but I do not know where to go and how to solve it

Laluna_living
Tourist
3 0 1

Solved thanks