Shopify Local Delivery App

Solved
honeybadgermse
Excursionist
19 0 4

Ok so we have been testing the Shopify Local Delivery App and have hit its limitations, it seems you cannot create an order in the backend let's say if a customer phones you to be sent to the Local Delivery App when marked as fulfilled this does not have the property "Delivery method" or Marked ready for Delivery as Local Delivery like the order does when it's ordered on the front end of the store.

Question is, will this feature be addressed in future updates?

Suggestion for future updates: Would be great if you could also create Teams & Drivers to assign the orders too.

 

Cheers Tony

Dirk
Shopify Staff
Shopify Staff
1108 127 244

This is an accepted solution.

Hey, @honeybadgermse 

I appreciate you reaching out and offering some thoughtful feedback on Shopify's local delivery app. I think these are some great suggestions and I understand why these features would benefit your business. 

I'd be happy to pass this feedback up to our development teams for potential future implementation. If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

honeybadgermse
Excursionist
19 0 4

Hi @Dirk 

Do you guy's have plans in the future to be able to create a manual order and pass it to the local delivery app? 

I was told with the Shopify Local Delivery app, it is currently not possible to assign this as the shipping method using the CREATE ORDER function in the admin at this time. This is known as a limitation.

Would be great if i could go back to my clients and let them know his will be possible in the future.

Cheers Tony

honeybadgermse
Excursionist
19 0 4

Hi @Dirk 

We could ask our client if they get a telephone order to put this through on the front end of the store this should fix our Delivery method "local delivery"  app problem for the time being, but it would be great if we could instil confidence in our client if you guys are looking at having the backend creating the order and marking it local delivery in the future?

Dirk
Shopify Staff
Shopify Staff
1108 127 244

Hey, @honeybadgermse 

These are all great suggestions! I've passed this feedback to our development team for potential future implementation. I can't say for certain whether it will be a released feature, but I can say it has been brought to their attention as something that could be impactful to our merchants such as yourself.

Thanks again! If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

kaban
Tourist
4 0 1
We've built a free app to offer a local courier delivery option for your customers. The local delivery services are currently available in California, Colorado, Washington, and Texas states.
 
Our Shopify local delivery app supports two main use cases:
  1. pass-through pricing (the end customer pays what it costs to deliver) and
  2. subsidized option (the end customer pays whatever you decide to, but the order is fulfilled using local delivery service).

We'd appreciate your feedback on the app https://www.rapidus.com/complete-how-to-rapidus-local-delivery-on-shopify-store/ and we welcome suggestions on additional use cases to support.
0 Likes
Caper
New Member
3 0 2

Just weighing in here that I would like the same function that honeybadgermse describes.

JennyMalt
Tourist
6 0 4

Me too! 

We gave this feedback last year. The app is great, but it's a real pain having to manual add 'other' deliveries into the route ....ie print the map and draw them on for the driver!!

I've even tried ordering a 'free' product myself online to add the address, but again a real pain, especially as my local delivery is only free over £20 so I would have to keep chaining the settings. 

Come on Shopify this would be a brilliant build on an already great app.

I also asked for a picking list to go with the delivery route. That would make life so much easier and be a great feature!

Please, pretty please

0 Likes
farm2door
Tourist
6 0 2

I have been following this for awhile but nothing has happened. We also have recurring orders where the client pays in one order for 12 weeks long the same order to be delivered . since it is in one order it only shows up once in the delivery app. We sell veggie boxes so I have multiple clients who place a recurring order for multiple weeks.

Plus I still would like to be able to add an address manual if something went wrong and client complaints and we need to send in the next delivery route one of our drivers to that address to picvk up something or deliver something.

I was happy that shopify had this app as it saves me from copying everything into a different app but the limitations are at the moment to much.

I also run the app side by side with my other delivery app and allthough it says it uses google some addresses are totally not correct even like 10km away while address is correct and if entered in google maps it shows the correct address but not in the app.

Will keep checking if things are changing.

 

 

christinewilson
Tourist
14 0 2

I'm really hoping for this as well.  Love the delivery app but it is not at all useful when a large portion of my orders are able to be added.  Can you make a function where we can at least manually input a new address so that we can optimize routes?  I've tried outside apps (edit order), but they can't let me change shipping type either.  It's frustrating, as my only delivery option is 'local delivery'.  We receive quite a few orders over email/chat, so it's not an insignificant issue.

thanks!