Shopify Marketplace Connect Down. Any else having issues.

[Tommynokrs]

Receiving this error: SyntaxError: JSON.parse: unexpected end of data

When I reached out to Shopify Support the agent does not seem familiar with the purpose of this app.

[JoshA_SMC · Accepted solution]

Hello,

Josh here from Marketplace Connect Support.

We are aware of an ongoing issue and our Engineering Team has already been notified.  Please send us an email at marketplace-connect@shopify.com so we can link your account to the existing ticket, and so we can notify you of any updates on the case. Thanks!

[Daniel_Soule]

Happening to me and i just installed the app yesterday.. january 11 2025

[sanjeewah]

I get "SyntaxError: JSON.parse: unexpected end of data" When loading app. 12 Jan 2025

[Tech_Seller_Boa]

Me too on Jan 12. Just installed the app for first time.

[d-jemmes]

also happening to me, but i've had the app installed for several weeks. 

[shariqraza]

Same issue happening on install on the 25th of Jan, 2025

[JoshA_SMC]

Hello all,

This thread is fairly old and the issue has been resolved since. But if you ever come across the same issue again, please send us an email at marketplace-connect@shopify.com so we can open a new ticket for the case and promptly investigate. Thanks!