Hi, I am facing an issue. On my development store the payment extension shows but as soon I publish private custom app for single store on that store it's not showing. Any reason?
I am Gina from flareAI app helping Shopify merchants get $7Million+ in sales from Google Search, on autopilot.
Here are some reasons why your payment extension might not be showing on your Shopify store.
-> Check the status of your extension in the Shopify Partner Dashboard. If it's not approved, fix any errors and resubmit it for review.
-> Once approved, enable the extension in the Shopify Admin under Settings > Apps > All Apps.
-> Verify compatibility with your store's theme. Confirm if the extension is compatible with your store's theme by checking the compatibility information in the Shopify App Store.
-> Ensure you are using the latest version of the extension from the Shopify App Store as older versions may not be compatible.
-> Review the code integration of your custom app with the Shopify store. Ensure that the app is calling the necessary functions and APIs to display the payment extension correctly.
-> If possible, test your app on different devices and browsers to see if the issue persists across all platforms. This can help identify if the problem is specific to certain environments.
-> Inspect the logs and error messages within your app's backend to identify any potential problems or exceptions that could be causing the payment extension's absence.
-> Clear your browser's cache and cookies to ensure smooth functioning.
-> Check logging out and logging back into your Shopify account which can refresh the extension and display it correctly.
-> If you have tried all the above steps and the issue still persists, consider reaching out to Shopify's support team for further assistance.
Let me know if you require any further guidance.
Hi, I haven't publish it on Store, I have made custom merchant link for single store and my app extension works on Shopify plus store but not on rest plan, but I have check apps on Shopify app store which use same extension but are available on all stores.
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