Shopify payment in $0 transaction was successful.

improv · ‎06-13-2023

Hi.

In the document provided at https://help.shopify.com/en/manual/payments/shopify-payments/faq,

it states that transactions below $0.50 are not allowed when using Shopify Payments.

However, It was able to successfully process a transaction of $0, whether it was for a subscription or a regular transaction.

Is this the correct behavior?

Is there a possibility that this will no longer be allowed in the future?

thanks

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jordanholmes · ‎06-13-2023

Hello,

This is correct behavior. It really means you can't process between $0.01 and $0.50

Free orders don't need to be payment processed whereas valued orders do and so would incur a processing fee.

Jordan Holmes
Shopify Expert and Ruby on Rails Developer
Shopify Partner Directory

View solution in original post

jordanholmes · ‎06-13-2023

Hello,

This is correct behavior. It really means you can't process between $0.01 and $0.50

Free orders don't need to be payment processed whereas valued orders do and so would incur a processing fee.

Jordan Holmes
Shopify Expert and Ruby on Rails Developer
Shopify Partner Directory

j_coble · ‎08-18-2023

Why can't they be processed? Is it impossible to ping the bank to ensure the card is a valid payment type specifically for a subscription? Otherwise, this ends up being a huge issue for retailers as an anticipated subscription renewal will fail due to card type. The end result is we send free product to a customer - which ends up being a scam because they never intended to enter a subscription.

Shopify payment in $0 transaction was successful.

Shopify payment in $0 transaction was successful.

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