Shopify Product Does not Sync Google Merchant Center

berryl123
New Member
3 0 0

My Shopify Product Suddenly Does not Sync to Google Merchant Center.

In shopify google shopping channel looks every is fine. But Google merchant center shows 0 active products, 0 feed.

Google let me contact shopify. Shopify let me contact Google. Sounds like a mess.

Replies 3 (3)
EmmanuelFlossie
Shopify Partner
1542 91 370

Make sure to disable automatic updates in Google Merchant Center > top right corner > gear icon > automatic improvements > disable price and availability updates.

Then in 24 hours it should work again. If not, get in touch with Shopify.

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
Drikuslr
Tourist
9 0 4

Hi, 

I have exactly the same issue. I checked in GMC and under automatic improvements the price and availability updates is disabled. 

There's been a complete decline since 27 September 2021 of my products from almost 2000 down to zero today. I've reached out to Shopify, but no response from them yet. 

EmmanuelFlossie
Shopify Partner
1542 91 370

You need to contact Shopify to force push all products.

Or you can update every product in Shopify, which also pushes the product.

Or you can bulk fix it using this guide option 3: https://feedarmy.com/kb/google-merchant-center-products-expiring-using-shopify-solution/ 

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.