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Shopify Product Reviews / Search & Discovery

PrismClothing
Tourist
5 0 1

Hey guys,

 

I'm having 2 issues setting up my store which totally upset me.

  1. We use the app called "Product Reviews", however, if we try to add a review carousel to the shop it doesn't show up at all.
  2. For filtering purposes we use another app called "Search & Discovery", the filters are for "Size" and "Color" - our shop is available in 2 languages (german/english). Our problem is, that we can't find a way to make these 2 filters "translatable", since we can't find them in the app "Translate & Adapt"

We would really appreciate some help, cheers! 🙂

1 AKZEPTIERTE LÖSUNG

Gabe
Shopify Staff
15805 2505 3739

Erfolg.

Hey @PrismClothing 

 

Thanks for the pointers and you have reached the German community here, but we can chat in English that's no problem!

 

And I understand that you're experiencing two issues: one with your Product Reviews carousel not showing up and one regarding the inability to translate the "Size" and "Color" filters using the "Translate & Adapt" app. 

 

Regarding the Product Reviews Carousel not showing up, have you made sure the app is properly configured in your store and you have followed all the instructions to add the necessary code snippets to your theme?

 

Also try checking your theme's settings to ensure that the review carousel is enabled. And try clearing your browser cache and refresh the page to see if the carousel appears after that.

 

Translating Size and Color filters using Translate & Adapt: The following types of content currently can't be translated with the Translate & Adapt app:

  • Third-party app content that isn't hosted as a Shopify translatable resource type or storefront locale file.
  • Tags and URLs for pages.
    • Product Images

    • Metafield list types - check out the translatable column here for an up to date list of translatable metafield types.

    • The app cannot translate the filters on collection pages.

    • Automatic translations have a limit of 2 languages. 

    • Duplicated content will also duplicate translations. These existing translations must be deleted before creating new Auto translations.

    • Currently the app doesn't show text inside meta title or meta description fields but they are there. Meta title and meta descriptions are driven from the title of the page itself so it gets updated automatically. 

    • Limit of 110,000,000 characters per language using the Translate & Adapt app.

    • Incompatible with some third party app content

      Third party apps that create content on the storefront but don’t store this content in metafields, locale.json files, or section definition files will not be translatable with Translate & Adapt. Third party apps that are Translation API compatible, such as Langify, are recommended for translating this content.

      Incompatible with some third party themes

      Content that is hard coded directly in theme template files will not be translatable by Translate & Adapt. You can transfer this content to locale.json files or section definition files.

Gabe | Social Care @ Shopify
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Lösung in ursprünglichem Beitrag anzeigen

1 ANTWORT 1

Gabe
Shopify Staff
15805 2505 3739

Erfolg.

Hey @PrismClothing 

 

Thanks for the pointers and you have reached the German community here, but we can chat in English that's no problem!

 

And I understand that you're experiencing two issues: one with your Product Reviews carousel not showing up and one regarding the inability to translate the "Size" and "Color" filters using the "Translate & Adapt" app. 

 

Regarding the Product Reviews Carousel not showing up, have you made sure the app is properly configured in your store and you have followed all the instructions to add the necessary code snippets to your theme?

 

Also try checking your theme's settings to ensure that the review carousel is enabled. And try clearing your browser cache and refresh the page to see if the carousel appears after that.

 

Translating Size and Color filters using Translate & Adapt: The following types of content currently can't be translated with the Translate & Adapt app:

  • Third-party app content that isn't hosted as a Shopify translatable resource type or storefront locale file.
  • Tags and URLs for pages.
    • Product Images

    • Metafield list types - check out the translatable column here for an up to date list of translatable metafield types.

    • The app cannot translate the filters on collection pages.

    • Automatic translations have a limit of 2 languages. 

    • Duplicated content will also duplicate translations. These existing translations must be deleted before creating new Auto translations.

    • Currently the app doesn't show text inside meta title or meta description fields but they are there. Meta title and meta descriptions are driven from the title of the page itself so it gets updated automatically. 

    • Limit of 110,000,000 characters per language using the Translate & Adapt app.

    • Incompatible with some third party app content

      Third party apps that create content on the storefront but don’t store this content in metafields, locale.json files, or section definition files will not be translatable with Translate & Adapt. Third party apps that are Translation API compatible, such as Langify, are recommended for translating this content.

      Incompatible with some third party themes

      Content that is hard coded directly in theme template files will not be translatable by Translate & Adapt. You can transfer this content to locale.json files or section definition files.

Gabe | Social Care @ Shopify
 - War meine Antwort hilfreich? Klicke Like um es mich wissen zu lassen! 
 - Wurde deine Frage beantwortet? Markiere es als Akzeptierte Lösung 
 - Um mehr zu erfahren, besuche das Shopify Help Center oder den Shopify Blog