Shopify products wont sync to TikTok Shop, Error received- upload file type is invalid-

SelinaS22
Visitor
3 0 0

 Shopify products wont sync to TikTok Shop, Error received on Shopify TikTok app after "uploading" product is "upload file type is invalid" See Photo Below

 

Saw another post that said editing any field in the product would help, but it doesnt.Screen Shot 2024-01-31 at 12.17.52 PM.png

Reply 1 (1)

PLAYFUL4
Visitor
1 0 0

Hi,

 

Your going to need to clear your cache in your settings and it should upload for you!