App reviews, troubleshooting, and recommendations
I've followed the app configuration on shopify.app.toml and this tutorial
https://shopify.dev/docs/apps/build/webhooks/subscribe/get-started?framework=remix&deliveryMethod=ht...
I'm only receiving products/update webhook, the others "inventory_items/update", and "product_listings/update" are not received nor is there any log on Partners App.
Partner app shows successful delivery of products/update
I've done npm run dev -- --reset several times and deploy.
# Learn more about configuring your app at https://shopify.dev/docs/apps/tools/cli/configuration client_id = "abcd" application_url = "https://ban-courses-sunny-edges.trycloudflare.com" embedded = false name = "abcd" handle = "abcd" [build] automatically_update_urls_on_dev = true dev_store_url = "abcd-dev.myshopify.com" include_config_on_deploy = true [webhooks] api_version = "2024-07" [[webhooks.subscriptions]] topics = [ "inventory_items/update", "product_listings/update", "products/update" ] uri = "https://mergn.free.beeceptor.com" [access_scopes] # Learn more at https://shopify.dev/docs/apps/tools/cli/configuration#access_scopes scopes = "read_customer_events,read_inventory,read_pixels,read_product_listings,read_products,write_pixels" [auth] redirect_urls = [ "https://ban-courses-sunny-edges.trycloudflare.com/auth/callback", "https://ban-courses-sunny-edges.trycloudflare.com/auth/shopify/callback", "https://ban-courses-sunny-edges.trycloudflare.com/api/auth/callback", "https://frontend-git-dev-mergns-projects.vercel.app/api/shopify/auth/callback" ] [pos] embedded = false
My server file config
import "@shopify/shopify-app-remix/adapters/node"; import { ApiVersion, AppDistribution, DeliveryMethod, shopifyApp, } from "@shopify/shopify-app-remix/server"; import { PrismaSessionStorage } from "@shopify/shopify-app-session-storage-prisma"; import { restResources } from "@shopify/shopify-api/rest/admin/2024-04"; import prisma from "./db.server"; const shopify = shopifyApp({ isEmbeddedApp: false, apiKey: process.env.SHOPIFY_API_KEY, apiSecretKey: process.env.SHOPIFY_API_SECRET || "", apiVersion: ApiVersion.April24, scopes: process.env.SCOPES?.split(","), appUrl: process.env.SHOPIFY_APP_URL || "", authPathPrefix: "/auth", sessionStorage: new PrismaSessionStorage(prisma), distribution: AppDistribution.AppStore, restResources, webhooks: { APP_UNINSTALLED: { deliveryMethod: DeliveryMethod.Http, callbackUrl: "/webhooks", }, PRODUCTS_UPDATE: { deliveryMethod: DeliveryMethod.Http, callbackUrl: "/webhooks", }, PRODUCT_LISTINGS_UPDATE: { deliveryMethod: DeliveryMethod.Http, callbackUrl: "/webhooks", }, }, hooks: { afterAuth: async ({ session }) => { console.log("🚀 ~ afterAuth: ~ session:", session); await shopify.registerWebhooks({ session }); console.log("🚀 ~ afterAuth: ~ webhooks registered"); }, }, future: { unstable_newEmbeddedAuthStrategy: true, }, ...(process.env.SHOP_CUSTOM_DOMAIN ? { customShopDomains: [process.env.SHOP_CUSTOM_DOMAIN] } : {}), }); export default shopify; export const apiVersion = ApiVersion.July24; export const addDocumentResponseHeaders = shopify.addDocumentResponseHeaders; export const authenticate = shopify.authenticate; export const unauthenticated = shopify.unauthenticated; export const login = shopify.login; export const registerWebhooks = shopify.registerWebhooks; export const sessionStorage = shopify.sessionStorage;
Despite doing the reset, none of the webhooks in the server object are working. I've logs correctly set in webhooks file
import type { ActionFunctionArgs } from "@remix-run/node"; import { authenticate } from "../shopify.server"; import db from "../db.server"; export const action = async ({ request }: ActionFunctionArgs) => { const { topic, shop, session, admin } = await authenticate.webhook(request); console.log("🚀 ~ action ~ session:", session); console.log("🚀 ~ action ~ shop:", shop); console.log("🚀 ~ action ~ topic:", topic); if (!admin) { // The admin context isn't returned if the webhook fired after a shop was uninstalled. throw new Response(); } // The topics handled here should be declared in the shopify.app.toml. // More info: https://shopify.dev/docs/apps/build/cli-for-apps/app-configuration switch (topic) { case "APP_UNINSTALLED": if (session) { await db.session.deleteMany({ where: { shop } }); } break; case "CUSTOMERS_DATA_REQUEST": case "CUSTOMERS_REDACT": case "SHOP_REDACT": break; default: throw new Response("Unhandled webhook topic", { status: 404 }); } throw new Response(); };
I'm having the same problem, did you find a solution?
same issue here...Did anyone find a solution?
Facing same issue . Earlier is was working
Try manually deleting the record in your Session table. Then uninstall and reinstall the app and try again.
Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025Discover opportunities to improve SEO with new guidance available from Shopify’s growth...
By Jacqui May 1, 2025