Shopify's eBay app not pushing variants to eBay

New Member
1 0 0

Product Variants in Shopify don't publish to ebay using Shopify's ebay app. When the product is viewed in the ebay app all the variants appear. Publish that product and all the variants disappear in the ebay app and no variant is published in ebay. Are variants not compatible with with the ebay app or am I missing something?

Reply 1 (1)
Shopify Staff
Shopify Staff
1411 145 257

Hi @DrCarbon

Shopify does not actually have an eBay app, so could you tell me which of the apps from Shopify's app store you are referring to, please? All apps will have the developer written underneath them:

So you should be able to seek support from the relevant developer who would be in a better position to help you! But if you have any questions, I'm happy to help too.

Andrew | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog