App reviews, troubleshooting, and recommendations
I'm not sure if I'll be able to get an answer to this question as it's so specific to the WhiteWall app and Shopify.
I'm a photographer wanting to sell my photographs. I created a trial account with Shopify but I noticed the WhiteWall app lacks important functionality that would allow prospective customers to see the various print options in real time. There's just a link to the option, but no thumbnail or description like PhotoDeck/WhiteWall app provides.
https://www.photodeck.com/partners/whitewall/
I'm disappointed that Shopify's WhiteWall app is lacking as I like Shopify a lot better than PhotoDeck. Am I out of luck with Shopify or can Shopify perhaps work with WhiteWall to provide a more intuitive app design like PhotoDeck has with WhiteWall.
~ Frank
Hi @frankbiganski ,
Thanks for sharing your experience. I see how vital it is for customers to be able to view real-time previews of print options when they buy your photography.
Although the WhiteWall app on Shopify is not as integrated as PhotoDeck, there are a couple of possible workarounds:
Custom Product Options App – Apps such as "Variant Image Automator" or "Infinite Options" can assist in showing image variations based on print types in Shopify.
Custom Development – If you don't mind a little coding, a developer might add more functionality to WhiteWall integration by showing preview thumbnails dynamically.
Reaching WhiteWall Support – It might be worthwhile to contact WhiteWall and find out if they are considering enhancing their Shopify app's functionality.
Alternative Print-on-Demand Apps – Other apps such as Printful or Gelato could potentially provide a smoother experience for displaying print variations in Shopify.
Dotsquares Ltd
Problem Solved? ✔ Accept and Like solution to help future merchants.
I just wanted to post a follow up that all is well in my Shopify-WhiteWall world.
It's taken me a while to wrap my brain around the steps involved (and a lot of coffee), but all is good.
Cheers!
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