ShopSync App syncs without permission

KasperNoerbaek
New Member
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Hi Community, 

I have integrated Shopify with Mailchimp using ShopSync to export my signups for my newsletter. 

The sync to Mailchimp works fine in the email section and in the footer. But when I under contact information in the checkout flow are typing my test email ShopSync sync the email even though I have not checked the "sign me up for your newsletter" box. See the example below. It is in danish, so I have tried to translate it. 

 Checkout.png


We are using a free version of ShopSync. But can any of you explain how I can change it to only sync the email when the box is checked off.

Kind regards

Reply 1 (1)
Trevor
Community Moderator
Community Moderator
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@KasperNoerbaek 

I would recommend contacting the app developer directly as they'll be able to troubleshoot issues and provide answers to questions about their app. You can contact them via email: support@shopsync.io

 

Trevor | Community Moderator @ Shopify 
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