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Show error " Your order isn't available for pickup. Enter a shipping address."

Show error " Your order isn't available for pickup. Enter a shipping address."

Minakshi1
Visitor
2 0 0

If i m selecting on Pick up product its show correct 

 

but if i seclect 2 pick up only products it show error

Minakshi1_0-1654513563578.png

 

Replies 3 (3)

Blair
Shopify Staff
2067 273 253

Hey @Minakshi1,

 

Thank you for reaching out to the Community! I'm happy to provide some assistance with setting up Local Pickup, to get this resolved. To ensure I'm fully understanding, are both items within the cart eligible for local pickup and available in inventory at the pickup location? 

 

As mentioned, the checkout experience for local pickup will require customers to meet a few requirements. Both products should be stocked and available at the pickup location in order to become eligible at checkout. I recommend checking out our Setting Up Pickup for Online Orders documentation for more information on this. 

 

Additionally, you can ensure local pickup has been successfully set up by referring to our Setting Up the Local Pick Location documentation. It outlines, you can: 

 

  • Head to Setting > Shipping & Delivery from the Shopify admin. 
  • Under Local pickup, click Manage beside the location that you want to enable. If you have several locations, then click Show more to display all your locations.
  • Select This location offers local pickup.

  • Under Information at checkout, change the settings to meet your needs.

  • Optional: Under Order ready for pickup notification, enter pickup instructions for customers.

  • Click Save.

 

If after reviewing these troubleshooting steps, you continue seeing items unavailable for local pickup, I recommend Contacting Support to allow for further investigation. Please let me know if you have any other concerns. 

Blair | Shopify 
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HarleyQuin13
Visitor
1 0 0

I have put ally information down alreafy

gayled
Tourist
16 0 2

Hi did you ever resolve this issue?  We have the same problem