App reviews, troubleshooting, and recommendations
I imported products directly from Spocket to my site and all my products are not approved by Google Merchant Centre. I don't know how to correct this issue as there is no clear guide as to what is wrong with my products according to Google. Please advise on how I can rectify this issue so that I can perform better on the Google Search Engine. Any help will be much appreciated. Thanks.
Hey @Alinoor99
It is a complicated issue. Can I have a look at your account issue tab page?
Hi @Sonya_2025
This is a screenshot of the account issues page on my Google Merchant Centre. I just imported the products directly from Spocket onto my store on Shopify.
I think most important is your misrepresentation issue. Try to fix it first.
This is a video guide you out.
https://www.youtube.com/watch?v=m2aauQAQop4&t=208s
Hope this helps
When suspended for misrepresentation, you need to resolve all possible issues on the website and or business, this can only be done by checking the policies below and comparing them against your website and business.
https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865
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