Re: Subscription not letting people use my BOGO offer

Solved

Subscription not letting people use my BOGO offer

TheManeSolution
Visitor
1 0 0

I have a buy anything get one free deal on my store, it doesn't work when the customer adds a subscription product. If anyone has advice to fix this please let me know. Im using seal subscriptions and I feel like I've tried everything.

It says "(DISCOUNT NAME) discount code isn’t valid for the items in your cart"

Screenshot 2024-09-10 191753.jpg

Accepted Solution (1)

Ellie-BOGOS
Trailblazer
186 18 27

This is an accepted solution.

Hi @TheManeSolution 😊

 

This is a compatibility issue between Subscription and BOGO offer.  To solve this, I recommend you use BOGOS Free Gift, Discounts & Bundles app.

 

With BOGOS, you can easily create a Buy one get one, and make sure that it combine well with your subscription offer. Here is the related settings in app:

 

EllieBOGOS_0-1726110566722.png

 

Install BOGOS here. The app provides 7-day free trial, with 24/5 live support and 2000+ positive reviews (4.9 rating overall).

 

All the best,

Ellie

If it is helpful, let me know by giving a Like or Accept solution.
Use BOGOS.io Free gift to create special promotions: BOGO, gift with purchase, product bundles, quantity breaks on your store!
Have a nice day ^_^

View solution in original post

Replies 2 (2)

JayAdra
Shopify Partner
167 14 41

From the Shopify help docs for subscriptions:

 

Note
Both Buy X Get Y discounts and automatic discounts aren't supported by subscriptions.

Ellie-BOGOS
Trailblazer
186 18 27

This is an accepted solution.

Hi @TheManeSolution 😊

 

This is a compatibility issue between Subscription and BOGO offer.  To solve this, I recommend you use BOGOS Free Gift, Discounts & Bundles app.

 

With BOGOS, you can easily create a Buy one get one, and make sure that it combine well with your subscription offer. Here is the related settings in app:

 

EllieBOGOS_0-1726110566722.png

 

Install BOGOS here. The app provides 7-day free trial, with 24/5 live support and 2000+ positive reviews (4.9 rating overall).

 

All the best,

Ellie

If it is helpful, let me know by giving a Like or Accept solution.
Use BOGOS.io Free gift to create special promotions: BOGO, gift with purchase, product bundles, quantity breaks on your store!
Have a nice day ^_^