Subscription not letting people use my BOGO offer

[TheManeSolution]

I have a buy anything get one free deal on my store, it doesn't work when the customer adds a subscription product. If anyone has advice to fix this please let me know. Im using seal subscriptions and I feel like I've tried everything.

It says "(DISCOUNT NAME) discount code isn’t valid for the items in your cart"

[JayAdra]

From the Shopify help docs for subscriptions:

Note
Both Buy X Get Y discounts and automatic discounts aren't supported by subscriptions.

[Ellie-BOGOS · Accepted solution]

Hi @TheManeSolution 😊

This is a compatibility issue between Subscription and BOGO offer.  To solve this, I recommend you use BOGOS Free Gift, Discounts & Bundles app.

With BOGOS, you can easily create a Buy one get one, and make sure that it combine well with your subscription offer. Here is the related settings in app:

Install BOGOS here. The app provides 7-day free trial, with 24/5 live support and 2000+ positive reviews (4.9 rating overall).

All the best,

Ellie