The data specified for Shopify Pments is not correct, how do I change it?

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The data specified for Shopifyments is not correct, I mean passport and bank information. When you go through the confirmation of documents Shopify does not accept them. How to change the information originally specified when registering Shopify Pay.

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Shopify Staff
Shopify Staff
1168 136 208

Hi there, @djnfk. Thanks for taking the time to reach out to the Shopify Community with your question around the information you've submitted for Shopify Payments. It's good to meet you!


If you're looking to provide us with different information for your Shopify Payments account, you'll need to reach out to our Authenticated Live Team to provide it. You can use this link to connect with the team to provide them with that information.


Let me know if I've misunderstood your question!

Imogen | Social Care @ Shopify 
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