FROM CACHE - en_header

The Zepto Product Customizer app is not working on my store

New Member
1 0 0


I am currently using the Zepto Product Personalizer application to personalize 1 of my products in the store, however after completing all the configuration the button that allows my customers to personalize does not appear, does anyone know what could be causing this?

Reply 1 (1)
Shopify Staff
Shopify Staff
316 33 46

Hi, @JohanS1 


Thanks for posting! This is an interesting question, while I have never used the app myself, in cases like this I would very much suggest checking on the developer's website/reaching out to them directly. They would be best equipped to make sure everything is set up and fix any bugs there. 


Have you a link to the app page where you downloaded this?

Rein | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog