The Zepto Product Customizer app is not working on my store

JohanS1
Visitor
1 0 0

Hello!

I am currently using the Zepto Product Personalizer application to personalize 1 of my products in the store, however after completing all the configuration the button that allows my customers to personalize does not appear, does anyone know what could be causing this?

Reply 1 (1)

Rein
Shopify Staff (Retired)
324 33 48

Hi, @JohanS1 

 

Thanks for posting! This is an interesting question, while I have never used the app myself, in cases like this I would very much suggest checking on the developer's website/reaching out to them directly. They would be best equipped to make sure everything is set up and fix any bugs there. 

 

Have you a link to the app page where you downloaded this?

To learn more visit the Shopify Help Center or the Community Blog.