This app isn't compatible with your store

Shopify Partner
4 0 0

I have a Shopify App that a client is trying to install, but they are getting the "This app isn't compatible with your store", but there isn't enough info on why it isn't compatible. How do I check why this happened?

Reply 1 (1)

Shopify Partner
201 22 29

Some apps are restricted to stores in specific countries, POS Stores, or Shopify Plus stores. Sometimes, this message appears for no reason - trying again after some time or from a different browser helps.

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