Tic tok saying item out of stock on Shopify

AubreyChampagne
New Member
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I am setting up my pipeline for a tic tok page I run. I hats, shirts, stickers, etc. All items are drop shipped from printify to Shopify to tic tok. On the shopify product, I have un-checked the “track quantity” option, but tic tok is saying the product is out of stock. I tried to figure out a solution on tic tok’s end, but it says the product quantity is synced with Shopify and can not be changed. How can this be fixed?

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